Dvd Stopped Working Windows 10

Posted By admin On 12.12.20
Active4 years, 1 month ago

A few days ago there was an automatic update to my Windows 10 operating system. After the update when I put a DVD into the multimedia optical drive, all I get is the message, 'Insert a DVD into the drive.' I've tried several DVD's but none work. When I put a CD into the drive, it works perfectly. I see the DVD player listed in This PC.

After Windows 10 was upgraded, CD/DVD (TSSTcorp CDDVDW SU-208DB) stopped working.

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

I was trying to uninstall and reinstall, but no success. Any hints?

  • We had this problem with Windows 10 also. We found that if you have the computer completely plugged into the VHS player RCA connectors to USB 2.0 before you open the Roxio program it reads the incoming signal fine.
  • My DVD player is not working on either laptop since my Windows 10 installation. Any suggestions?

EDIT:

Registry looks like this:

EDIT2:

Connection:

TN.
TN.TN.
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3 Answers

Dvd Stopped Working Windows 10 License Key

OK did a Windows logo key -R. entered regedit.

Went to HKEY_Local_MachineSystemCurrentControlSetServicesatapi

Under it I created a folder called 'Controller0'

In Controller0 I did a 'New' (left click) and typed in 'EnumDevice1' as 'RegDWORD' and modified it to binary '1' in hex.

Exit regedit and restart computer

After the restart, I can now see the CD/DVD in device manager.

Now I can try to reload the device drivers.

This did work for me. The '?' has left my USB devices, thumbnail, nook, ipod, etc. The device manager now confirms I have a working CD/DVD but I stuck in a game and was able to start it, :) My Pc now shows the device as well, it didn't before. Hope it works for you because I have spent days trying to get this thing back again.

FrustratedFrustrated

I have fixed that by uninstalling the Toshiba Recovery Media Creator. (But I do not know why...)

TN.

Toshiba Dvd Not Working Windows 10

TN.
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I have the same problem with my Samsung (TSSTcorp CDDVDW) on Windows 10. So I went out and purchased a new CDDVDW by ASSUS. Windows 10 could not find it either. Went back to Windows 7 and now I have 2 CDDVDW working just as good as before. It appears to me that in order to go with windows 10 I will have to replace my motherboard with a windows 10 compatible. Hopefully, my I7 quad core will work on a new motherboard if in fact an 1155 socket is acceptable to windows 10.

user483475user483475

protected by bwDracoAug 26 '15 at 13:10

Dvd Player Stopped Working Windows 10

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